1.Download and install the dedicated app
2.New registration and login for HH cross members (HH cross ID)
3.Initial settings for the HH cross Wi-Fi AutoConnect app
1.Download and install the dedicated app
①First, download and install (obtain) the HH cross Wi-Fi AutoConnect app from the app store.
Click on the links below to open the respective app stores.
②Launch the HH cross Wi-Fi AutoConnect app and tap "To Login/Membership Registration."
*For iPhone (iOS), the following pop-up will appear. Please press "Continue".
2.New registration and login for HH cross members (HH cross ID)
To use HH cross Wi-Fi, you will need an "HH cross ID."
If you don't have one, please register as a new member. If you already have the above ID, you can simply log in.
①Tap the “New registration” button at the bottom of the app screen.
②Review the details of each Terms of Use, check the box to agree, and tap the “Next” button
③Enter your e-mail address, and tap the “Send authentication code” button.
④Enter the authentication code you received in the input field and tap the “Verify” button.
⑤Enter each field and tap the “Confirm details” button to complete membership registration.
Tap [OK] on the ID registration completion screen to log in to the app.
Tap [OK] on the ID registration completion screen to log in to the app.
3.Initial settings for the HH cross Wi-Fi AutoConnect app
《For iOS (iPhone, etc.) Device Users》
①Set up to automatically connect to HH cross Wi-Fi.
Tap the “Setup” button for “HH cross Wi-Fi Auto” in the “Settings” part a little further down.
②Tap “Join” when the following dialog box is displayed.
Outside the HH cross Wi-Fi area, such as at home, the message below is displayed, but the connection is set up without any problems.
③Next, if you would like to use each facility's own Wi-Fi, tap the "Settings" button for the relevant Wi-Fi.Tap “Next” when you finished adding Wi-Fi.
This setting is required to use Wi-Fi in hotels.*iOS devices only
*You can also set up it up,later from the connection setting.
④After the on-screen explanation, you will be asked to confirm your notification settings.
Tap either one (“Allow” is recommended).
Initial setup is now completed.
《For Android Device Users》
①Follow the on-screen instructions to grant location permissions to the app.
②Next, allow Wi-Fi management permissions.
*This setting is only required for Android 10 or higher.
*This operation must be performed within the HH cross Wi-Fi area for Android 10 users only.
③After the on-screen explanation, you will be asked to confirm your notification settings.
Tap either one (“Allow” is recommended).
Initial setup is now completed.
4. Usage image
①Preparing Your Device
Complete the HH cross Wi-Fi AutoConnect App initial setup and stay logged in.
It’s OK to close the app.
②Go to an area where Wi-Fi is available
When your device detects the HH cross Wi-Fi signal in the coverage area, it will automatically connect to the Wi-Fi.
* There may be places in the area with poor Wi-Fi reception.
* Enable Wi-Fi on your device.
* iOS will only automatically connect to the set up Wi-Fi.
* For Android, turn on location information function.
③Receiving a connection notification.
You will receive a notification when you have connected to HH cross Wi-Fi. The App will display “Connected.”
* To connect to Wi-Fi at your convenience, turn off “AutoConnect” for that Wi-Fi in your device’s Wi-Fi settings (some devices may not allow this setting).
* You will not be notified if the Wi-Fi disconnects due to a weak signal, etc. (Your device will automatically switch back to mobile communication, etc.)